Products
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CX Audit AI
Postmetria
Plataforma de auditoria contínua de Customer Experience que utiliza inteligência artificial para analisar interações de clientes, identificar causas raiz de insatisfação e gerar insights estratégicos para crescimento do negócio.
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Shopper Journey
Score
Solução que mapeia a jornada real do shopper, identifica pontos de contato e revela oportunidades para reduzir fricção e aumentar conversão.
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Pulso
Score
Solução de inteligência estratégica que mapeia o comportamento do shopper, identifica drivers de decisão e transforma dados em direcionamentos práticos para marketing, trade e vendas.
Biomes
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Score
Brand & Shopper Experience
A brand and shopper experience agency that transforms touchpoints into genuine connections between brands and people.
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Postmetria
CX AI-driven
A platform for CX Quality Auditing with proprietary AI. Delivering insights and operational improvement with strategic profitability.
More solutions like this
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Category Management
Assortment, price and execution
A service for offer, stock and purchase in physical and digital. It gathers assortment, price and execution at the point of sale into a routine with an owner, a deadline and a shared definition of done.
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Field & POS Execution
Choice, owner and pace
A service for choice and pace of business transformation. It gathers the cut of what fits now, owner of the front and decision ritual into a routine with an owner, a deadline and a shared definition of done.
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Multichannel CX Data
Data with one source and one reading
A service for data reading and governance for decisions. It gathers data source, indicator and reading ritual into a routine with an owner, a deadline and a shared definition of done. The weekly queue guides what leadership asks of the team.
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Omnichannel Strategy
Service with visible resolution
A service for journey and service from first contact through after-sales. It gathers journey map, contact data and resolution into a routine with an owner, a deadline and a shared definition of done. The team shares one reading.
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Retail Activation
Assortment, price and execution
A service for offer, stock and purchase in physical and digital. It gathers assortment, price and execution at the point of sale into a routine with an owner, a deadline and a shared definition of done.
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Trade Marketing
Assortment, price and execution
A service for offer, stock and purchase in physical and digital. It gathers assortment, price and execution at the point of sale into a routine with an owner, a deadline and a shared definition of done.
